Frequently Asked Questions
Everything you need to know about your Euhomy home appliances.
What is the standard shipping time for Euhomy appliances?
Most orders are processed within 1-2 business days. Delivery typically takes between 3 to 7 business days depending on your location within the continental United States.
Does Euhomy offer a warranty on its products?
Yes, all Euhomy products come with a standard 12-month warranty from the date of purchase, covering any defects in materials or workmanship under normal use.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item in its original packaging and condition within 30 days of receipt for a full refund.
How do I clean and maintain my ice maker or fridge?
We recommend a monthly cleaning using a solution of water and mild vinegar. Detailed maintenance instructions for specific models can be found in the digital user manual provided on our website.
Do you offer international shipping?
Currently, we only ship to addresses within the United States. We are working on expanding our logistics to support international customers in the near future.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options through Affirm or Klarna.